SHIPPING POLICY

Last updated: July 2026

At Drowza, we work hard to get your order to you as quickly and safely as possible.

We currently ship to the United States (all 50 states).

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

You will receive a confirmation email with your tracking number once your order has shipped.

Standard Shipping (Free): estimated delivery in 7–15 business days.

Bundles: items in a bundle ship together whenever possible. Occasionally items may arrive in separate packages a few days apart — you’ll receive tracking for each.

Please note:

•     Shipping times are estimates and may vary due to carrier delays or high-demand periods.

•     We are not responsible for delays caused by customs or postal services.

•     Standard Shipping: FREE on every order

•     No minimum order required

Once your order has shipped, you will receive an email containing your tracking number. You can track your order at 17track.net or directly through the carrier’s website.

Please allow 3–5 business days after shipping for tracking information to update.

Drowza is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your tracking shows delivered but you have not received your package:

•     Check with neighbors or building management

•     Wait 2 additional business days

•     Contact us at support@drowza.com — we will do our best to resolve the situation for you

Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at support@drowza.com. We can only modify the address before the order has been shipped.

•     Email: support@drowza.com

•     Response time: within 24–48 hours